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Insurance Account Manager

Salem

Full time

What You’ll Do

At Christian Sammons Insurance Agency, we are dedicated to protecting what matters most to our clients while building meaningful relationships and supporting our community. Our vision is to empower individuals and families with the confidence of comprehensive insurance coverage tailored to their needs.

As an Insurance Account Manager, you will be the cornerstone of our client relationships. You’ll handle policy updates, educate clients about their coverage options, and proactively address their insurance needs. This role combines sales, service, and relationship management to ensure our clients are always supported. Join a team that values collaboration, professional growth, and making a positive impact in the lives of others. Competitive compensation, performance bonuses, and opportunities for career advancement are just a few of the benefits you'll enjoy with us.

Your Responsibilities

Build and maintain strong relationships with clients, ensuring their insurance needs are met and expectations exceeded.
Process policy changes, claims, and new applications with accuracy and efficiency.
Educate clients about policy options and provide tailored recommendations for coverage.
Proactively identify opportunities for cross-selling and up-selling additional products.
Maintain detailed records of client interactions and follow-ups in our CRM system.
Assist in achieving agency sales and service goals through teamwork and dedication.

You'll Enjoy These Benefits

Competitive salary with opportunities for performance-based bonuses.
Flexible working hours to support work-life balance.
Paid time off, including holidays.
Comprehensive health, dental, and vision insurance options.
Retirement plan to support your long-term financial security.
Access to professional development and training programs to enhance your skills.
A supportive, team-oriented work environment where your contributions are valued.

Our Perfect Candidate

Fluent in both English and Spanish, with the ability to communicate effectively in both languages.
Strong interpersonal and communication skills with a passion for helping others.
Proven experience in customer service, sales, or account management (insurance experience is a plus).
Licensed in Property & Casualty or Life & Health insurance, or willingness to obtain licenses.
Excellent organizational skills and attention to detail.
Self-motivated with a goal-driven mindset and a positive attitude.
Proficient with technology, including CRM tools and Microsoft Office Suite.

Together, We Will Achieve

At Christian Sammons Insurance Agency, we believe in creating opportunities for our team members to grow both personally and professionally. By joining us, you’ll play a pivotal role in delivering exceptional service to our clients and strengthening their trust in us. Together, we will achieve our mission to protect and empower families in our community, helping them enjoy peace of mind and financial security. Your work will have a direct impact on their lives, and in turn, you’ll find fulfillment and success as part of our team.